Terms of service

DW Pet, LLC (Dazywood)

Effective Date: 3-1-2026

Welcome to Dazywood. These Terms of Service ("Terms") govern your access to and use of the Dazywood website, products, services, subscriptions, and any related content or features offered by DW Pet, LLC (Dazywood), referred to in these Terms as “Dazywood,” “we,” “our,” or “us.”

By visiting our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Company Information

DW Pet, LLC (Dazywood)
6387B Camp Bowie Boulevard #627
Fort Worth, TX 76116
972-835-6670
tanna@dazywood.com

2. Eligibility and Use of Site

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are using the site with the permission and supervision of a parent or legal guardian where legally permitted.

You agree to use this site only for lawful purposes and not for any fraudulent, abusive, or harmful activity.

You may not use this site to:

  • violate any applicable law, regulation, or third-party right

  • submit false, misleading, or fraudulent information

  • attempt to interfere with site functionality or security

  • distribute malware, viruses, or malicious code

  • scrape, copy, reproduce, or exploit site content without permission

  • use the site for unauthorized commercial purposes

3. Products and Services

We make reasonable efforts to present our products, descriptions, pricing, images, availability, and other information as accurately as possible. However, we do not warrant that all content on the site is complete, current, accurate, or error-free.

Colors and product appearance may vary depending on your screen, device, lighting, or manufacturing variation. Product packaging may also change from time to time.

We reserve the right to:

  • modify or discontinue products at any time

  • change pricing at any time

  • limit quantities sold

  • restrict sales by person, region, or jurisdiction

  • correct errors in listings, pricing, promotions, or product information

4. Orders and Acceptance

Your order is an offer to purchase. We may accept, reject, limit, or cancel any order at our discretion, including for reasons involving:

  • product availability

  • suspected fraud

  • suspected resale activity

  • incorrect pricing

  • billing or payment problems

  • shipping limitations

  • errors in order information

If we cancel an order after payment has been processed, we will issue an appropriate refund.

5. Pricing and Payment

All prices are listed in U.S. Dollars unless otherwise stated. By placing an order, you agree to pay all charges associated with your purchase, including product price, taxes, shipping charges, and any applicable fees disclosed at checkout.

Payments are processed through Shopify and/or third-party payment providers. We do not store your full card payment details on our own servers.

We reserve the right to refuse or cancel transactions we believe are unauthorized, suspicious, or in violation of these Terms.

6. Shipping and Delivery

Shipping times provided on the site or at checkout are estimates only and are not guaranteed. Delivery delays may occur due to carriers, weather, holidays, customs, supply chain issues, or other circumstances beyond our control.

Risk of loss and title for purchased items pass to you upon our delivery of the items to the shipping carrier, to the extent permitted by law.

You are responsible for providing accurate shipping information. We are not responsible for delays, losses, or misdeliveries caused by incorrect or incomplete address information submitted by the customer.

Your purchase is also subject to our Shipping Policy, which is incorporated into these Terms by reference.

7. Returns, Refunds, and Exchanges

Your purchase is subject to our Return & Refund Policy, which is incorporated into these Terms by reference.

We reserve the right to deny returns, refunds, or exchanges that do not comply with our stated policy, including returns of used, opened, unsafe, unsanitary, or non-returnable items.

8. Subscription and Recurring Purchase Terms

If you purchase a product through a subscription, autoship, repeat delivery, or other recurring purchase option, you agree that your selected payment method may be charged automatically on a recurring basis according to the frequency and pricing disclosed at checkout, until you cancel.

By enrolling in a recurring purchase option, you authorize us or our third-party subscription provider to:

  • store your payment method as permitted

  • automatically charge you at each renewal interval

  • process subscription-related changes, including skipped orders, pauses, or cancellations where available

Subscription purchases are also subject to our Purchase Options Cancellation Policy, which is incorporated into these Terms by reference.

We reserve the right to modify, suspend, or discontinue subscription purchase options at any time.

9. Pet Product Disclaimer

Dazywood sells pet-related products intended for general consumer use as described on the site. Unless expressly stated otherwise, our products and content are not veterinary advice and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

You are solely responsible for determining whether a product is appropriate for your pet, including based on your pet’s:

  • age

  • breed

  • size

  • chewing habits

  • medical history

  • allergies

  • sensitivities

  • behavioral patterns

  • activity level

Always supervise your pet when introducing a new product. Discontinue use immediately if irritation, distress, allergic reaction, product damage, choking risk, improper fit, or any other problem occurs.

If your pet has a medical condition, dietary restriction, injury, allergy, sensitivity, or special care need, consult a licensed veterinarian before using any product purchased from us.

10. Product Safety and Use

You agree to use all products only as intended and in accordance with any instructions, warnings, labels, or care recommendations.

Dazywood is not responsible for injury, damage, or loss resulting from:

  • misuse or abuse of products

  • failure to supervise a pet

  • improper storage or handling

  • use outside the intended purpose

  • chewing, tearing, ingestion, or destruction of products

  • failure to inspect products for wear or damage before use

Certain pet products naturally wear over time and are not indestructible. No product is guaranteed to be chew-proof, escape-proof, allergy-proof, or suitable for every pet.

11. Customer Accounts

If you create an account on our site, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your device or account.

You agree to provide accurate, current, and complete information and to update it as necessary.

We reserve the right to suspend or terminate accounts suspected of fraud, abuse, or violation of these Terms.

12. Reviews, Feedback, and User Content

If you submit reviews, comments, testimonials, suggestions, photos, videos, or other content to us, you grant Dazywood a non-exclusive, royalty-free, worldwide, transferable license to use, reproduce, modify, publish, display, distribute, and promote that content in connection with our business and marketing.

You represent that any content you submit:

  • is accurate

  • does not violate any third-party rights

  • is not defamatory, obscene, unlawful, or misleading

  • does not contain harmful code or spam

We reserve the right, but not the obligation, to remove submitted content at our discretion.

13. Promotions, Discount Codes, and Gift Offers

Any promotions, giveaways, discount codes, bundles, or limited-time offers may be subject to separate terms in addition to these Terms.

Promotions:

  • may be modified or ended at any time

  • may not be combined unless explicitly stated

  • may exclude subscriptions, gift cards, taxes, and shipping

  • have no cash value unless required by law

  • may be canceled in cases of abuse, fraud, technical error, or suspected misuse

14. Intellectual Property

All content on this site, including but not limited to text, graphics, logos, product names, images, videos, designs, icons, page layouts, and branding, is the property of DW Pet, LLC (Dazywood) or its licensors and is protected by intellectual property laws.

You may not reproduce, republish, distribute, modify, reverse engineer, or exploit any site content without our prior written consent.

15. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, tools, apps, or services. We do not control and are not responsible for the content, privacy practices, accuracy, availability, or policies of third-party services.

Your use of third-party sites or services is at your own risk and subject to their terms and policies.

16. Privacy

Your use of our site is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

17. Disclaimer of Warranties

To the fullest extent permitted by law, this website and all products and services provided through it are offered on an “as is” and “as available” basis.

We do not guarantee that:

  • the site will always be available, uninterrupted, or error-free

  • defects will be corrected

  • the site or servers are free of viruses or harmful components

  • products will meet every expectation or be suitable for every pet, household, or situation

Except as expressly stated and to the extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

18. Limitation of Liability

To the fullest extent permitted by law, DW Pet, LLC (Dazywood), its owners, officers, employees, affiliates, contractors, service providers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:

  • your use of or inability to use the site

  • your purchase or use of products

  • delivery delays

  • product misuse

  • pet injury or reaction not caused by our proven gross negligence or willful misconduct

  • data loss

  • unauthorized access to accounts

  • third-party services or carrier issues

To the fullest extent permitted by law, our total liability for any claim relating to a product, order, or use of the site shall not exceed the amount you paid to us for the specific product or order giving rise to the claim.

19. Indemnification

You agree to indemnify, defend, and hold harmless DW Pet, LLC (Dazywood), its affiliates, officers, employees, contractors, and agents from and against any claims, losses, liabilities, damages, expenses, and costs, including reasonable attorneys’ fees, arising out of or related to:

  • your violation of these Terms

  • your misuse of the site

  • your misuse of any product

  • your violation of any law or third-party right

  • your submitted content or reviews

20. Governing Law

These Terms and any dispute arising from your use of the site or your purchase of products shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

21. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed and the remainder of the Terms shall remain in full force and effect.

22. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.

23. Changes to These Terms

We may update these Terms from time to time by posting revised Terms on this page. Your continued use of the site after changes are posted constitutes acceptance of those changes.

24. Incorporated Policies

In addition to these Terms, your use of this site and any purchases made through it are also subject to our:

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Contact Information

  • Purchase Options Cancellation Policy, where applicable

Those policies are incorporated into these Terms by reference.

25. Contact Information

Questions about these Terms should be sent to:

DW Pet, LLC (Dazywood)
6387B Camp Bowie Boulevard #627
Fort Worth, TX 76116
972-835-6670
tanna@dazywood.com